Privacy Policy for MillHillPark.com
1. Commitment to Privacy and Data Protection
At Mill Hill Park (millhillpark.com), we are committed to protecting and respecting your privacy. We prioritize the safeguarding of personal information in alignment with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights in relation to your personal data.
By accessing or using millhillpark.com, you agree to the terms of this Privacy Policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of millhillpark.com, whether browsing, registering for services, or transacting with us. For the purposes of data protection law, Mill Hill Park is the “data controller”—the entity that determines the means and purposes of processing your personal data.
If you have any questions about this policy or how your data is handled, please contact us at [email protected].
3. Categories of Data We Process
To provide an optimal user experience and fulfil our legal obligations, we collect and process the following categories of personal data:
a. Usage Data
This includes information automatically collected when you visit millhillpark.com, such as IP addresses, browser types, operating systems, referral URLs, timestamps, session durations, and pages viewed.
b. Account Data
When you create an account or place an order, we collect personal identifiers such as your full name, email address, telephone number, billing/shipping addresses, and account credentials.
c. Profile Data
We collect information relating to your activities and preferences on our website, including saved items, purchase history, behavior patterns, and interaction with promotions or surveys.
d. Communication Data
Any information shared when contacting customer service or submitting inquiries—including emails, online forms, or support chats—is stored to help us respond effectively to your requests.
e. Technical Data
Device-specific data like device model, operating system, mobile network information, browser settings, screen resolution, and system configurations may be collected to ensure site performance and compatibility.
f. Transaction Data
Details relating to purchases on millhillpark.com, including payment method (processed securely via third-party providers), transaction records, delivery addresses, and order confirmations.
g. Preference Data
Your indicated preferences concerning marketing communications, newsletter subscriptions, and areas of interest in our products or offerings.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Contract Performance: To fulfill your orders, provide services, or respond to account-related inquiries;
– Legitimate Interests: To improve user experience, personalize services, conduct analytics, prevent fraud, and ensure security;
– Consent: For activities such as marketing emails or non-essential cookie use, where explicit consent is required;
– Legal Obligations: To comply with applicable tax, consumer, and financial regulations.
5. Your Rights Under Data Protection Laws
You have the following rights concerning your personal data, subject to conditions and limitations established by law:
– Right to Access: Request and receive confirmation of whether we process your data and to view that data.
– Right to Rectification: Request correction of any inaccurate or incomplete personal information.
– Right to Erasure: In certain circumstances, request that your personal data be deleted (“Right to be Forgotten”).
– Right to Restriction: Request that we restrict the processing of your data in cases where accuracy is contested or processing is unlawful.
– Right to Portability: Receive a copy of your personal data in a commonly used format and/or request its transfer to another data controller.
To exercise any of these rights, please email us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
– Encryption of server and transactional data;
– Role-based access controls to sensitive systems;
– Regular off-site backups to prevent data loss;
– Security awareness training for all staff members.
7. International Data Transfers
In some instances, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure that adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other recognized mechanisms ensuring data protection compliance.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected:
– Usage and technical data: 12 months;
– Account and profile data: For the duration of your account registration plus 24 months;
– Transaction and communication data: 7 years for legal and financial audit obligations;
– Preference and marketing data: Until consent is withdrawn or no longer valid.
9. Cookie Policy
Millhillpark.com uses cookies and similar technologies on your device to improve site functionality and user experience. Cookies used on our site fall into the following categories:
– Essential Cookies: Necessary for proper website function (e.g., login, cart, and navigation).
– Functional Cookies: Enhance usability by remembering preferences and settings.
– Analytics Cookies: Help us measure user behavior and improve functionality using aggregated data.
– Performance Cookies: Track performance indicators such as pages visited and loading times.
10. Cookie Management and Compliance
Under the GDPR and CCPA, you have the right to manage your cookie preferences.
On your first visit to millhillpark.com, you will be presented with the option to accept or decline non-essential cookies. You may also manage or revoke your consent at any time by accessing cookie settings in your browser or through our on-site cookie management tool. Disabling certain cookies may impact your experience.
11. Protection of Children’s Privacy
We do not knowingly collect, solicit, or process personal information from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will promptly delete it.
If you believe that a child under the age of 13 has provided personal data to us, please contact us at [email protected].
12. Policy Updates and Notification
Mill Hill Park may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Substantive updates will be communicated via the website (millhillpark.com) or via the contact mechanisms provided in your user account, where applicable. Continued use of our website signifies your acceptance of any updated terms.
13. Contact
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Mill Hill Park
Email: [email protected]
Website: https://millhillpark.com
We are committed to complying with all applicable data privacy laws, including the GDPR and CCPA. Your trust is important to us, and we encourage you to reach out with any privacy-related questions or concerns.